Housing Outreach Support Worker (Complex needs) Gwynedd and Ynys Mon

Salary Pt 19 to 21 - £20,218.09-£21,721.77

(37 hours per week)


We are looking to recruit an enthusiastic and experienced Outreach worker who is able to work collaboratively with a multi-agency response team, supporting vulnerable individuals with complex needs including: mental health, substance misuse, homelessness, housing, etc and are not engaging with support services generally.


The aim will be to provide a holistic support service, taking this out to people in their communities across Gwynedd and Ynys Mon. This may include in the homes of individuals or in local hubs/drop in sites.

The post holder will be required to offer support that aims to address issues that may be impacting and contributing to an individual’s situation and complex life style. This may include providing advice, support, information, or onward referral in relation to housing or homelessness, welfare benefits, mental health, substance misuse, education, training or employment opportunities. Additionally, assistance may also be required in meeting service users basic needs e.g. access to food, shelter, clothing etc.      

Ideally applicants would be expected to:

  • Have an appropriate qualification/experience in housing/homelessness and of working with individuals with complex needs.

  • Have experience in delivering person centred support services  

  • Have a flexible approach to working hours including evenings and weekends where necessary 

  • The ability to drive and having access to a car is essential

  • The ability to communicate effectively through the medium of Welsh and English.

  • The successful candidate will require an enhanced DBS check that will be processed by Digartref Cyf


For further information on these posts, please visit our website at www.digartref.co.uk



Company Remuneration Package

  • 25 days annual leave (rising to 28 dependent on length of service) + bank holidays.

  • Training and Development opportunities

  • Company pension and SHPS In Work life assurance cover (providing you meet the schemes eligibility criteria)

  • Paid mileage for in work related travel at 45p per mile


For an Application Form and Job Description/Person Specification please contact Katy Taylor, Administrator on 01407 761653 or email hr@digartref.co.uk.


Closing date for receipt of applications:  12pm April 12th 2022

Application Form

Job Description


Person Specification